By booking with us, you agree to the following terms and conditions:

🔹 A non-refundable deposit is required to secure your event date. The deposit amount will be deducted from your final balance.
🔹 Until the deposit is received, your booking is not confirmed, and we cannot guarantee availability.
🔹 The remaining balance must be paid at least 4 weeks before your event. Bookings made within 2 weeks of the event require full payment upfront.
🔹 Failure to make payment on time may result in cancellation of your booking, and your deposit will be forfeited.

🔹 Cancellations made within 4 weeks of the event require full payment, as we will have already allocated stock and resources to your booking.
🔹 Cancellations made earlier than this will not incur additional charges, but all deposits are non-refundable.

🔹 All hired items are for a pre-agreed period, usually covering setup and event duration. Late returns may incur an additional charge.
🔹 Unless agreed otherwise, all hire items must be collected by us after the event or returned by the customer.
🔹 If you are responsible for returning items, they must be brought back in the same condition they were hired out.

🔹 Any lost, damaged, or unreturned items will be charged at full replacement value.
🔹 Once items have been set up or collected, we are no longer responsible for any damage caused by the venue, guests, or third parties.
🔹 Any alterations to the décor after setup must be handled with care, as damage caused by moving items is the customer’s responsibility.
🔹 Customers are responsible for ensuring safe use of all hire items and agree to take necessary precautions.

🔹 We will set up your décor as agreed. Any last-minute changes are at our discretion and may incur additional charges.
🔹 Our team will ensure that all items are presented in perfect condition before leaving the venue. Once we leave, responsibility for the décor lies with the client/venue.
🔹 Outdoor décor is subject to weather conditions, and we are not liable for damages caused by wind, rain, or extreme temperatures.

🔹 Balloons are sensitive to heat, cold, and static, which can impact their lifespan. We cannot be held responsible for burst or deflated balloons once setup is complete.
🔹 Fresh flowers are perishable and may have natural imperfections. Once delivered, we are not liable for any wilting, damage, or environmental impact on their condition.

🔹 We hold public liability insurance, but this does not cover misuse, improper handling, or negligence by the client or guests.
🔹 Some décor items (e.g., neon signs, backdrops, large props) may require careful handling. Clients must ensure that these items are treated with care throughout the event.

By paying your deposit and/or signing your booking confirmation, you confirm that you have read, understood, and agreed to these terms and conditions.

📩 Contact us today to book your event décor! 🎉 #LuxuryEventDecor #EventStyling #BespokeDecor

These Terms and Conditions (“Terms”) apply to all bookings made with [Partylicious Devon] (“we”, “us”, “our”) for the hire of our chocolate fountain(s) and any associated packages, products, or services. By making a booking, you (“the Client”, “you”, “your”) agree to these Terms in full.

1.1 A non-refundable deposit of [£100] is required to secure your booking date.
1.2 The remaining balance must be paid no later than [3 weeks] before the event date.
1.3 Bookings are not confirmed until the deposit has been received and written confirmation has been issued.
1.4 Prices quoted are valid for 14 days and may be subject to change thereafter.

2.1 Packages include the items and services listed in your confirmed booking form or invoice (e.g., chocolate type, dipping foods, staffing, table display).
2.2 Any requested changes (e.g., additional dipping items, upgraded chocolate, or extended hire time) must be agreed in writing and may incur additional costs.

3.1 We will deliver, set up, and dismantle the chocolate fountain at the venue unless otherwise agreed.
3.2 Setup requires access to:

• A sturdy table (unless provided by us)
   
• Two standard power sockets
   
• Venue access at least 60 minutes prior to service start time
  3.3 The Client must ensure suitable parking and loading access at the venue. Any parking fees or restrictions must be communicated in advance.
  3.4 Once setup is complete, the fountain and table area must not be moved or tampered with.
• Delivery costs will depend on where the venue is this will be sent to you.
   

4.1 The chocolate fountain, accessories, and display equipment remain the property of [Partylicious Devon] at all times.
4.2 Clients and guests must treat the equipment with care.
4.3 Children must be supervised at all times around the fountain.
4.4 Any loss, theft, or damage to equipment during the hire period (excluding fair wear and tear) will be charged to the Client at full replacement or repair cost.

5.1 We adhere to strict food hygiene and safety standards. All food is prepared and handled in compliance with current UK food safety regulations.
5.2 Leftover dipping items and chocolate cannot be taken away after the event due to hygiene reasons.
5.3 We cannot be held liable for any allergic reactions. It is the Client’s responsibility to inform guests of potential allergens (e.g., nuts, dairy, gluten).

6.1 All deposits are non-refundable.
6.2 If cancellation occurs:

• More than 28 days before the event: 50% of the total hire fee is payable.
   
• Less than [28] days before the event: 100% of the total hire fee is payable.
  6.3 Cancellations must be made in writing (email or letter) and acknowledged by us.
  6.4 If we must cancel due to unforeseen circumstances (e.g., illness, equipment failure, severe weather), a full refund or rebooking option will be offered.
   

7.1 We are not responsible for any injury, loss, or damage to persons or property arising from misuse of the fountain or negligence by guests or venue staff.
7.2 In the event of equipment failure or other issues beyond our control, our liability is limited to the refund of the hire charge.
7.3 We do not accept liability for delays or failures caused by circumstances beyond our reasonable control (e.g., traffic, weather, venue access issues).

8.1 The Client is responsible for ensuring that venue permissions and space requirements are met for the chocolate fountain setup.
8.2 If the venue restricts or refuses setup for any reason not previously disclosed, the full hire fee remains payable.
8.3 Service duration begins at the agreed start time. Delays caused by the Client or venue do not extend the agreed hire period.

9.1 We may take photos of the display setup for marketing purposes unless you specifically request otherwise in writing before the event.

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales